RETURN & REFUND POLICY
7 DAYS RETURN/ REPLACEMENT/ REFUND POLICY
P A Time Industries Unit-II offers 7 days replacement/return/refund guarantee for all products sold on smart.maximawatches.com. Customers may notify us of any damage or defect within 7 days from the date of delivery. P A Time Industries Unit-II will replace the defective product with a brand new product at no extra cost.
P A Time Industries Unit-II will try to replace the specific product ordered. However, the company reserves the right to offer an alternate product in case the product is out of stock/ production.
The 7 days return policy is valid only in cases of manufacturing defects and transport damages and is invalid in cases of damages due to normal wear & tear and negligence on part of the customer.
Refunds are issued in the following two ways
Product replacement - In case of damaged or incorrect items P A Time Industries Unit-II would replace it with a new one, upon receipt of the returned item In case you do not wish to receive the replacement, you may specify that in your communication with our customer service by phone or e-mail. You would receive maxima store credit of the equivalent amount. We do not provide cash refunds.